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Coit Cleaning and Restoration of Kentuckiana

Carpet Cleaning, Air Duct Cleaning, Upholstery Cleaning,

About us

The Kentuckiana COIT Cleaning and Restoration franchise is a family owned & operated company. Serving Kentucky and Southern Indiana since its founding in 1967 by Don Krish Sr. President Don L Krish said “it’s important that the franchise is family owned and operated and employees are included in that family by extension.” The concept of family and teamwork have served the franchise well as it has since grown into one of the premier franchises within the Coit system. The business received three Franchise of the Year awards, including back-to-back awards in 2008 & 2009, a feat that has not been accomplished by any other franchise in the 60-year history of the parent company. Award winning. COIT Cleaning and Restoration of Louisville, Krish Inc, COIT, COIT Services.

Business highlights

74 years of trusted experience
Emergency Services Offered

Services we offer

Residential and commercial cleaning and restoration including air duct, carpet, upholstery, drapery, blind, tile, grout, natural stone care, rug, stain protector, deodorizer, spot removal, floor, flame proofing, soil retardant, water extraction, dehumidification, mold remediation, document drying, flood, fire & smoke damage.

Amenities

Free Estimates
Yes
Senior Discount

25%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.4245 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
68%
4
16%
3
6%
2
7%
1
4%


Rating CategoryRating out of 5
quality
4.4
value
4.2
professionalism
4.6
responsiveness
4.6
punctuality
4.7
Showing 1-25 of 245 reviews

Lourdes H.
12/2019
5.0
carpet cleaners
  + -1 more
It was excellent!! They do great work.
Description of Work: Carpet and tile cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

Constance C.
10/2019
1.0
carpet cleaners
  + -1 more
Poorly. The person sent to do the cleaning was unprofessional both in appearance and demeanor. When asked about a finishing spray, for which an additional fee was charged, he said he sprayed before he cleaned -- it's called a 'finishing' spray for a reason! When asked about raking the carpet he said, as he was going out the door, his rake had been broken on a previous job. The Coit office was contacted, and they agreed to send a team leader the following week to redo the job. One week later, the same individual showed up to "just spray and rake". Once again, Coit was called. The team leader showed up 20 minutes later -- he was personable and professional, and the carpet was recleaned, properly sprayed, and raked. Coit never followed up, in spite of being called three times and requesting a call from someone in charge. My experience with Coit tells me they do a poor job of screening and training their beginning employees, and that they don't care about their customers. If you're someone who invites workers into your home, trusting that they have been vetted and trained, and that the work you're paying for will be done properly -- the first time -- don't hire Coit.
Description of Work: Carpet cleaning
Rating CategoryRating out of 5

Tammy D.
10/2018
5.0
carpet cleaners, ceramic tile, air duct cleaning, dryer vent cleaning
  + 2 more
I am extremely happy with there work. They did an amazing job. Highly recommend, the money, not real expensive is so worth it. Thank you. You have my business
Description of Work: Bathroom tile, duct cleaning, rugs cleans

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Coit Cleaning and Restoration of Kentuckiana
Thank you for sharing you experience with us. We will be sure to congratulate all involved on a job well done.

Mike P.
08/2018
5.0
carpet cleaners
  + -1 more
Jon Gartner came out and did my carpet cleaning. He was very polite and knowlegeable. I will be calling him back next time. He did a superior job on my carpet. I know I could of found someone cheaper to do them but it always comes back on you. I know they were done right. I don't mind paying for quality. You can't go wrong with Coit!
Description of Work: Carpets cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$258

Response from Coit Cleaning and Restoration of Kentuckiana
Thank you for the positive feedback. We will be sure to congratulate Jon on a job well done. Thank you for choosing Coit for your cleaning needs. We look forward to visiting you again soon.

carolynne M.
10/2017
5.0
oriental rug cleaning
  + -1 more
fair price, decent turnaround time, rug came back clean and well packaged. if I had any complaint it would be that we told the man who picked the rug up we we're in the process of moving (hard not to notice with all the boxes everywhere) and that we would need the rug delivered to the new address, which he wrote down. well, with a stroke of luck we had to go back to the old place one last time to get one more thing and we saw a "tried to deliver" notice from them. once we called we got it all straightened out but I fear had we not seen that notice what might have happened.
Description of Work: area rug cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Carol P.
09/2017
1.0
oriental rug cleaning
  + -1 more
When I put the rug on the living room floor, I started receiving bites that itched and became painful. The only thing that had changed recently was the rug cleaned by Coit. I contacted the company because I was worried about bed bugs and they did not respond. When I followed up because I was worried about others being affected, they were rude and did not compensate me for the rug cleaning amount claiming it was not their fault. I spent 2 days and a small sum of money cleaning extensively to eradicate the problem. Once the rug was removed and the area treated, there were no more problems.
Description of Work: I had an area rug cleaned and I dropped it off at Coit.

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0

$67

Response from Coit Cleaning and Restoration of Kentuckiana
This is an unfortunate situation. Ms. ****** claims her rug was "contaminated" with "bed bugs" while in our care. We did offer to re-clean the rug, no charge, and this was declined. Coit has never had a "bed bug" or any other insect issue, ever. Ms. ****** declined all request for proof of the "bed bugs". She also refused to allow us to pickup the rug for re-clean and inspection by a professional. As I stated, this is an unfortunate situation. We truly wish we could have helped Ms. ******. We did not charge Ms. ****** for the original cleaning, simply because she was not 100% satisfied. Even though she was happy with the cleaning results. Sincerely, ****** ******* ******* ******* ***** ********

robert D.
12/2016
5.0
carpet cleaners, drapery cleaning, upholstery cleaning
  + 1 more
It was a good experience. They are very knowledgeable and very professional. I do think their pricing is very good. They take it and bring it back. They will move furniture if it has to be moved and roll it up.
Description of Work: They did carpet cleaning, upholstery, drapes and patio furniture.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

gerry H.
12/2016
4.0
carpet cleaners
  + -1 more
Will I was not happy about the house was still full of dust right after they left. Since then I read that the portable unit don't do as good of job as the units that are attached to the trucks and hose that come in the house.
Description of Work: Air Duct cleaning

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$200

Joseph H.
11/2016
4.0
air duct cleaning
  + -1 more
The price was high. I would use them again if needed and the cost was lower.
Description of Work: I hired them to clean my air ducts.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$1,000

Marion G.
11/2016
5.0
carpet cleaners
  + -1 more
They were prompt, polite, and did a good job.
Description of Work: They cleaned carpets in two rooms and a hallway.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$139

Janet P.
10/2016
5.0
carpet cleaners, ceramic tile
  + 0 more
The work completed wasdd done well.
Description of Work: carpet and tile floor cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert S.
09/2016
3.0
carpet cleaners
  + -1 more
I was not happy with them. I think they were on time. The quality of the work could have been better. I was not happy with what they did.
Description of Work: I used COIT for carpet cleaning.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0


William M.
09/2016
4.0
drapery cleaning
  + -1 more
I used COIT. I was un-enthused by the guy they sent to clean my carpet a couple of years ago. I don't think I will use them again. They took the draped and when they took the drapes back, the installers, who were not the ones who took them down didn't know how to put them up. They had little puff balls on them and they didn't know how they went. They had to get a guy who took them down to come out and he knew. I had never had drapes cleaned before so I have no comparison with pricing. They looked clean to me, no spiders or anything falling out of them. The guy that took them down was very professional.
Description of Work: They cleaned my drapes.

Rating CategoryRating out of 5
quality
5.0
professionalism
4.0
responsiveness
4.0

$200

Payton M.
01/2016
2.0
air duct cleaning
  + -1 more
On December 21, 2015, I was greeted by a COIT estimator who arrived promptly at my house and provided a fair quote to clean the air ducts of my 18 year old home. The estimator was very professional and performed a thorough inspection of my returns and vents. He assisted in scheduling the appointment to be completed the following day. On December 22, 2015, two COIT technicians arrived at my home and was performed the services in approximately 2 hours. I have a two story home, so there were several vents to clean. Upon their completion, I was satisfied with the quality of service and the technicians worked swiftly to get the job done promptly. HOWEVER - I suspected that one of the technicians had stolen my wife's bracelet off of her master bathroom sink. Unfortunately, we did not discover the suspected theft until the following morning. I immediately called the Lexington, KY branch to inform the owner of the situation on December 24, 2015. In my opinion, the owner was reluctant to fully assist with my requests to know the names of the technicians who were allowed to enter my home. I did not obtain the technicians full names as I saw no need to retain it. I was advised to have the Lexington police handle it. This incident resulted in me filing a police report with the Lexington KY police department. On January 13, 2016, my wife's bracelet was anonymously returned to our doorstep when we were not home which reaffirmed my original suspicions that it was stolen from my home on January 22, 2015. Due to the poor customer service, I do not recommend COIT's services.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
1.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Response from Coit Cleaning and Restoration of Kentuckiana
Mr. [Member Name Removed], Although I do not agree that the coincidental timing of the bracelet's appearance confirms the true nature why it was missing, we are pleased to hear that you wife's bracelet was located. Please call Coit at 859-253-2648 if you would like to discuss it further.

Thomas R.
12/2015
1.0
upholstery cleaning
  + -1 more
They did a great job on the comforter but the cushions looked worse when they returned them to us. We called them to explain the issue so they came back and got the cushions again. When we got got them back, they weren't any better than before. They brought back the cushions the first time and I wasn't here but my wife was. She told them to set the cushions on the dining room table on top of a folded up towel. Apparently, there was some sort of cleaning solvent on the cushions that ruined the finish on our dining room table. We then discussed this with the manager who took responsibility for the issue-- he said that he wasn't sure what the owner would say about it but he would personally compensate us for the damages if it was him. After going back and forth a number of times for over a month, they agreed to pay half of the cost it took to refinish the tabletop, which I accepted. I would not use this company again or recommend them to others
Description of Work: We hired them to clean a comforter and some chair cushions on our dining room set

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
2.0
responsiveness
1.0
punctuality
2.0


DONALD H.
10/2015
1.0
carpet cleaners
  + -1 more
Coit phoned about two weeks ago and I scheduled an appointment for today. I have used them several times in the past at my home and my business. The rep wanted to schedule an appointment to give me a quote. I informed her that I was not interested in a quote, I had used them before and had a good idea of what they charged. I wanted the work done when they came and I had done that before. So about thirty minutes before they were to arrive I received a call and was told they were coming to give me a quote. I asked, are you doing the cleaning? No, he replied. I informed the Coit rep that I had specifically stated the work needed to be done now. Bottom line, in my opinion, they come out to up sell.
Description of Work: Nothing!

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


James F.
09/2015
5.0
blind cleaning, carpet cleaners, flooring contractor, oriental rug cleaning
  + 2 more
Very pleased with outcome. Plantation blinds look like brand new and the doggie stain on rug is gone. Will use again when needed.
Description of Work: Clean 4 plantation blinds and dry cleaned a red silk 5x7 rug. He showed up on time and took the blinds down and rolled up the carpet and away he went. One week later all was replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270

Dwana R.
04/2015
1.0
flooring contractor, hardwood floor
  + 0 more
The help did not know what direction to go... the water seeped down to the subfloor and warped our floors... Coit does not feel respeonsible
Description of Work: Their hose burst and the help was 1st week on the job so he was inexperienced and did not know how to handle the problemm

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$300

CHARLES AND JEAN B.
04/2015
5.0
carpet cleaners
  + -1 more
They did a very good job. It was very inexpensive because it was a small carpet. They picked up the carpet. We had them do our couch and chairs before and they did a good job on that too. They are good people and I don’t remember anything that I can brag about. The chair that I had them do was old and I was surprised that they were able to make it look good.
Description of Work: We used COIT Services. I had one carpet that they cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Lagailia G.
03/2015
5.0
carpet cleaners
  + -1 more
The carpet cleaning was pretty good, but it was a little pricey. They were pretty professional. I wasn’t really impressed with the salesperson, but the technician was very thorough. I chose them because they were the ones that replied promptly.
Description of Work: I used COIT for carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

James F.
02/2015
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
The first quote was a little high, but we negotiated for a better price and came to an agreement. Everthing from pick up to delivery was explained. They removed and replaced all items. Very courteous and professional. All came back in like new condition. We are pleased with service. Will use again when needed.
Description of Work: Cleaned Silk Area Rug & Plantation Blinds

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Michael M.
01/2015
5.0
air duct cleaning
  + -1 more
There was nothing particular that stood out about their service. They showed up on time and they did a good job. We have used them before. They are fine.
Description of Work: I used COIT Services Inc. They did air duct cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

teresa W.
10/2014
3.0
carpet cleaners
  + -1 more
Technician got to my home and the price ended up being 3 times the amount that was first quoted over the phone and they had a (we are the best) attitude and were rude
Description of Work: Called to get estimate on how much itd cost to do a few rooms

Rating CategoryRating out of 5
value
2.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0


Byron Drew F.
08/2014
5.0
air duct cleaning
  + -1 more
Everything went well. No problems and they did everything they said they would do.
Description of Work: Cleaned air ducts.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$673

Patricia C.
08/2014
3.0
air duct cleaning, carpet cleaners
  + 0 more
The salesman, Daryl, showed up for the estimate, which seemed somewhat high but stated that they had an opening that morning and could take care of it; so we did. I asked Daryl if this would create a mess, as I had guests coming in the next day and had already cleaned. He assured me that the process was dustfree and techs left everything perfect. I went to work and my husband worked at home until they were done. When I got home at 6 pm, I found tufts of white dog hair (not ours) everywhere, paint chips, pieces of black plastic and other debris all over the floors. One vent hadn't been put back up completely. There were drywall/plaster cracks around 2 vents and nail "pops" where the paint on drywall screws next to vents had been knocked off. Furniture was out of place and throw rugs were kicked into heaps. Dirty fingerprints were around some vents. I called and complained to Daryl who said I would get a call the next morning from a manager who would "make it all right for me and get things fixed." I didn't hear from anyone Friday, Monday, or Tuesday and called the main office late in the day on Tuesday. I was told that I would receive a call from the manager today. I didn't. I can't say how disappointed I am in the service at my home and the follow up to my concerns from the Coit office.
Description of Work: Air duct cleaning of older home that we purchased 1 month ago.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
5.0

$700

Contact information

2730 Crittenden Dr, Louisville, KY 40209

http://www.coit.com/louisville

Service hours

Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM
Saturday:
7:30 AM - 3:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.



FAQ

Coit Cleaning and Restoration of Kentuckiana is currently rated 4.4 overall out of 5.

Monday: 7:30 AM - 5:00 PM

Tuesday: 7:30 AM - 5:00 PM

Wednesday: 7:30 AM - 5:00 PM

Thursday: 7:30 AM - 5:00 PM

Friday: 7:30 AM - 5:00 PM

Saturday: 7:30 AM - 3:00 PM

Coit Cleaning and Restoration of Kentuckiana accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Coit Cleaning and Restoration of Kentuckiana offers free project estimates.
No, Coit Cleaning and Restoration of Kentuckiana does not offer eco-friendly accreditations.
No, Coit Cleaning and Restoration of Kentuckiana does not offer a senior discount.
Yes, Coit Cleaning and Restoration of Kentuckiana offers emergency services.
No, Coit Cleaning and Restoration of Kentuckiana does not offer warranties.
Coit Cleaning and Restoration of Kentuckiana offers the following services: Residential and commercial cleaning and restoration including air duct, carpet, upholstery, drapery, blind, tile, grout, natural stone care, rug, stain protector, deodorizer, spot removal, floor, flame proofing, soil retardant, water extraction, dehumidification, mold remediation, document drying, flood, fire & smoke damage.

Contact information

2730 Crittenden Dr, Louisville, KY 40209

http://www.coit.com/louisville

Service hours

Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM
Saturday:
7:30 AM - 3:00 PM